Company name: Howdens, Port Talbot

Location: Port Talbot

Introduction to company: Traditional craftmanship is at the heart of Howdens' business, which is why one in four of their products are manufactured in the UK.

Key duties: 
• To obtain key information to generate effective customer leads
• A focus on increasing future business
• Contacting customers on a daily basis with a friendly and engaging manner over the phone and face to face.
• To monitor new accounts with a welcome call/letters and sending marketing materials.
• To deal with enquiries from customers in a courteous, professional and knowledgeable way.
• Effectively communicating the full range of products and services by the company.
• Increase the customer account base via the telephone and mailing Depot promotional literature for marketing opportunities
• To complete the following administrative duties such as; invoicing customers, stock reconciliation, filing and data entry.
• To participate in effective account management and accurate reporting.
• To undertake the banking and compliance related tasks when necessary, following the procedures in the Depot policies and procedures manual
• To participate as an effective and willing team member to achieve individual and Depot targets.
• To ensure a safe and comfortable environment is maintained for customers and employees within the Depot and to ensure 100% compliance with Health & Safety Regulations and expectations.

Salary: £15,000 per year

Hours: 31-40 hours per week

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