Name of company: Penguin Internet Ltd

Location: Cardiff

Introduction to company: Established in 2005 as a limited company from their previous long standing partnership status, Penguin Internet Ltd are a mature and stable company with over 20 years experience within the IT field.

Key duties:  

You will use a range of IT Systems including a number of Microsoft packages widely used in many organisations such as Outlook, Excel and Word. You will also be trained to use our own in-house software for managing hosting account customers requests as well as computer repairs.
You will learn fault-finding techniques including:
- Hardware diagnostic testing
- Component upgrades
- Software issues
- Website hosting queries – what errors there are and what they mean for example.
A wide range of equipment is used and so you will learn what to do with various pieces of technical equipment as well as software used for diagnosis. Some website design work will also be done to broaden your skills into some further basic areas of I.T.

Salary: National Living Wage

Hours: 25 hours per week

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