Introduction to the company
Cardiff University have a diverse student population with students coming from more than 100 countries and with a range of backgrounds. Their academic staff are driven by creativity and curiosity and many are leaders in their fields, creating a stimulating environment for learning.
They excel in producing high quality, innovative research which translates into benefits both locally and worldwide.
About the apprenticeship
Location: Park Place, Cardiff
Daily Duties:
- Deal with simple and routine enquires from internal and external customers in a professional manner, following established procedures, referring complex enquires to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
- Assist in the maintenance of routine records, updating databases as required, supporting the analysis of routine data/information as required
· Work on own initiative on set tasks ensuring standard guidelines and procedures are adhered to, recognising when to refer a problem to others. - Take an active role in the team and support the team to achieve its objectives
- Ensure that IT workspaces are maintained through cleaning and undertaking routine care of area, machinery and equipment
Pay: £22,994 per year
Hours: 31-40 hours per week
Qualification Achieved: Level 3 Professional Competence for IT Professionals